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Other ways to get help
If there's no ringtone when you get calls, there may be several causes of the problem.
Slide your finger downwards starting from the top of the screen.
Press the sound mode icon the necessary number of times to turn silent mode on or off.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Press the Do Not Disturb icon to turn the function on or off.