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I can't charge my Samsung Galaxy Watch Ultra

If you can't charge your smartwatch, there may be several causes of the problem.

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Make sure there's no dirt or dust on the back of your smartwatch or on the charger. Then check that the charging cable is fully pressed into the power adapter and that the the wall socket is turned on. If this doesn't help, try connecting the charging cable to another power adapter and another wall socket.

Go to the manufacturer's website to see if it's possible to have the charger replaced.

Go to the manufacturer's website to see if it's possible to change the battery.

Make sure you use the included charger for your smartwatch when charging it.

Try connecting the charger to a different wall socket.

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