Phones
Tablets, laptops and dongles
SIMs and Tariffs
Accessories and more
Flexibility
Perks
Services
Connected
Live bigger with Volt
See all the reasons to choose O2
Top queries
Device help
Managing your account
Other ways to get help
If you have problems receiving voice calls, there may be several causes of the problem.
Press the phone icon.
Press the menu icon.
Press Settings.
Press Supplementary services.
Press Call forwarding below the required SIM.
Press Voice call.
Press the required divert type.
Key in 901 and press Enable.
Press the Home key to return to the home screen.
Press Disable.
Press the Side key.
Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts.
Press Call barring below the required SIM.
Press the indicator next to the required barring type to turn the function on or off.
Key in your barring password and press OK.