I have problems sending and receiving picture messages on my OPPO Reno8 Pro 5G
If you can't send and receive picture messages, there may be several causes of the problem.
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=218&height=486)
Slide two fingers downwards starting from the top of the screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=218&height=486)
Press the settings icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-3b3e8671-21ce-4b1d-bbf8-e08774e8186f.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-3b3e8671-21ce-4b1d-bbf8-e08774e8186f.png?width=218&height=486)
Press Mobile network.
![](https://cdn.sp-selfservice.com/ml/121124-f-0bd3bff0-fcab-4e7d-a211-bb86ac183099.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-0bd3bff0-fcab-4e7d-a211-bb86ac183099.png?width=218&height=486)
Press the required SIM.
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=218&height=486)
Press Access point names.
![](https://cdn.sp-selfservice.com/ml/121124-f-a7a58540-1280-49c4-a724-30e0af5a049c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-a7a58540-1280-49c4-a724-30e0af5a049c.png?width=218&height=486)
Press the new data connection icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=218&height=486)
Press the field below 'Name' and key in O2 UK MMS.
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=218&height=486)
Press the field below 'APN' and key in wap.o2.co.uk.
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=218&height=486)
Press the field below 'Username' and key in o2wap.
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=218&height=486)
Press the field below 'Password' and key in password.
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-d38ebc96-69bb-4349-8243-b24c62148f8d.png?width=218&height=486)
Press the field below 'MMSC' and key in http://mmsc.mms.o2.co.uk:8002.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the field below 'MMS proxy' and key in 82.132.254.1.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the field below 'MMS port' and key in 8080.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the field below 'MCC' and key in 234.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the field below 'MNC' and key in 10.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press Authentication type.
![](https://cdn.sp-selfservice.com/ml/121124-f-9c9be145-19d6-489e-aa95-3c08d5906ffb.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-9c9be145-19d6-489e-aa95-3c08d5906ffb.png?width=218&height=486)
Press PAP.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the field below 'APN type' and key in mms.
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-b10c5cfc-367f-4229-ab5e-395975f919dd.png?width=218&height=486)
Press the save icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-6d3a576c-b98a-44d1-847a-aa5cc7e4e81c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-6d3a576c-b98a-44d1-847a-aa5cc7e4e81c.png?width=218&height=486)
Press the Home key to return to the home screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=218&height=486)
Press the message icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-c0585a17-eb6e-4717-beba-d1bf8bbf6bb3.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-c0585a17-eb6e-4717-beba-d1bf8bbf6bb3.png?width=218&height=486)
Press Start chat.
![](https://cdn.sp-selfservice.com/ml/121124-f-df90a326-571e-4cf7-a475-bbbe13c52d44.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-df90a326-571e-4cf7-a475-bbbe13c52d44.png?width=218&height=486)
Press the search field and key in the first letters of the recipient's name.
![](https://cdn.sp-selfservice.com/ml/121124-f-365c1b08-97bc-471a-97ac-53a4efecd10c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-365c1b08-97bc-471a-97ac-53a4efecd10c.png?width=218&height=486)
Press the required contact.
![](https://cdn.sp-selfservice.com/ml/121124-f-8619b165-1065-495b-81c4-8d0b47f6073f.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-8619b165-1065-495b-81c4-8d0b47f6073f.png?width=218&height=486)
Press the SIM icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-89a96d4f-5dfd-40b0-a29c-e7a6239042f0.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-89a96d4f-5dfd-40b0-a29c-e7a6239042f0.png?width=218&height=486)
Press the required SIM.
![](https://cdn.sp-selfservice.com/ml/121124-f-8619b165-1065-495b-81c4-8d0b47f6073f.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-8619b165-1065-495b-81c4-8d0b47f6073f.png?width=218&height=486)
Press the text input field and write the text for your picture message.
![](https://cdn.sp-selfservice.com/ml/121124-f-237891c2-772d-4151-be84-aab049dd0c93.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-237891c2-772d-4151-be84-aab049dd0c93.png?width=218&height=486)
Press the picture icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-5a916fe5-0339-40b5-87a8-74255cf194e8.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-5a916fe5-0339-40b5-87a8-74255cf194e8.png?width=218&height=486)
Press Gallery and go to the required folder.
![](https://cdn.sp-selfservice.com/ml/121124-f-641e8660-1e55-4bcd-a608-3c087bfbece6.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-641e8660-1e55-4bcd-a608-3c087bfbece6.png?width=218&height=486)
Press the required picture.
![](https://cdn.sp-selfservice.com/ml/121124-f-4a2a0798-75dd-4af3-9114-7bfa53547554.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-4a2a0798-75dd-4af3-9114-7bfa53547554.png?width=218&height=486)
Press the send icon when you've finished your picture message.
![](https://cdn.sp-selfservice.com/ml/121124-f-c0585a17-eb6e-4717-beba-d1bf8bbf6bb3.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-c0585a17-eb6e-4717-beba-d1bf8bbf6bb3.png?width=218&height=486)
Press the Home key to return to the home screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=218&height=486)
Slide two fingers downwards starting from the top of the screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=218&height=486)
Press Mobile data to turn the function on or off.
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=218&height=486)
Press the Home key to return to the home screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-6e1a0fe6-083b-4ced-8d19-319ccee1427c.png?width=218&height=486)
Slide two fingers downwards starting from the top of the screen.
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-54bab751-adff-4cf6-8d7e-536eda42b6b6.png?width=218&height=486)
Press the settings icon.
![](https://cdn.sp-selfservice.com/ml/121124-f-3b3e8671-21ce-4b1d-bbf8-e08774e8186f.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-3b3e8671-21ce-4b1d-bbf8-e08774e8186f.png?width=218&height=486)
Press Mobile network.
![](https://cdn.sp-selfservice.com/ml/121124-f-0bd3bff0-fcab-4e7d-a211-bb86ac183099.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-0bd3bff0-fcab-4e7d-a211-bb86ac183099.png?width=218&height=486)
Press the required SIM.
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=218&height=486)
Press the indicator next to 'Data roaming' to turn the function on or off.
![](https://cdn.sp-selfservice.com/ml/121124-f-9e085f15-9113-4c6a-8ad7-0bc3bc2f3b9c.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-9e085f15-9113-4c6a-8ad7-0bc3bc2f3b9c.png?width=218&height=486)
If you turn on the function, press Turn On.
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=348&height=776)
![](https://cdn.sp-selfservice.com/ml/121124-f-ef6ae6a6-bd90-4f95-8442-4e7ecf828ef2.png?width=218&height=486)
Press the Home key to return to the home screen.
Try sending a picture message to another number.
![loader](/help/phones-sims-and-devices/_nuxt/loader.BU3jhCRe.gif)