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Check out nowIf you can't turn on your phone, there may be several causes of the problem.
Connect the charger to the socket and to a wall socket.
When the battery charging icon is displayed, charging is in progress.
When the phone is turned on, you can always see the battery power level. The larger the coloured section of the battery icon, the more remaining battery power.
Press and hold the Side key until your phone is turned on.
Key in your SIM PIN and press the confirm icon. The default SIM PIN is 0000.
If an incorrect SIM PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Sign in to the O2 website to get the PUK. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from O2.
Slide two fingers downwards starting from the top of the screen.
Press the power off icon.
Press Power off.
Go to the manufacturer's website to see if it's possible to change the battery.
