Personal | Business
Sign in or Register
O2 Logo White
  • Shop

    Phones

    • Phones
    • Upgrades
    • Apple iPhone
    • iPhone 16
    • Android phones
    • Refurbished phones

    Tablets, laptops and dongles

    • Tablets
    • Apple iPad
    • Android tablets
    • Laptops
    • Dongles and mobile WiFi

    SIMs and Tariffs

    • Pay Monthly SIMs
    • Pay As You Go SIMs
    • Tariffs
    • International
    • Top-up
    • Essential Plan

    Accessories and more

    • Tech and accessories
    • Apple Watch
    • Smartwatches
    • AirPods
    • Coming soon
    • Great deals
  • Why O2

    Flexibility

    • O2 Switch up
    • O2 custom plans
    • Multisave
    • O2 Recycle
    • Click and collect

    Perks

    • O2 Extras
    • Volt
    • Priority tickets and offers
    • Perks at O2 venues
    • Pay As You Go Rewards

    Services

    • Manage your account
    • Keeping kids safe online
    • Ideas and Inspiration
    • Insurance

    Connected

    • Coverage checker
    • Network coverage
    • 5G coverage
    • O2 WiFi
    • Using your phone abroad
    • Live bigger with Volt

      Discover extra benefits
    • O2 bubbles

      See all the reasons to choose O2

      Why join O2?
  • Help

    Help and support

    • Account
    • Products and services
    • Device guides
    • Network and international
    • Safety and security

    Most popular

    • Activating your SIM
    • eSIM
    • How to track your order
    • Payment support
    • Understanding your bill

    Useful links

    • Store locator
    • Network status
    • Faulty device
    • Virgin Media O2
    • Fraud help

    Contact us

    • O2 Community
    • My O2 App
    • Contact us
  • My O2
  • Search
  • Basket
  1. Help
  2. Device Help
  3. Apple
  4. iPhone Xs
  5. Basic settings
Apple iPhone Xs

Help and support for
Apple iPhone Xs

Apple iPhone Xs

Most viewed guides

Insert SIM
Restart your phone
Improve battery life
Activate eSIM on your phone
Turn silent mode on or off

Basic settings for your Apple iPhone Xs

Help & support guides for your Apple iPhone Xs

  • Set up and first use
  • Basic settings
  • Messaging
  • Connectivity and network
  • Specifications

Troubleshooting

I can't receive messages on my voicemail
I can't check my voicemail
I can't use WiFi Calling
I can't use my phone's Visual Voicemail
My phone's battery life is short
I can't make voice calls
I can't receive voice calls

Calls and voicemail

Turn call waiting on or off
Turn your own caller ID on or off
Turn VoLTE on or off
Turn WiFi Calling on or off
Set up voicemail
Cancel all diverts
Use Visual Voicemail
Change FaceTime settings

App management

Install apps on your phone
Use App Library
Close apps
Use music player
Turn automatic app updates on or off
Turn Offload Unused Apps on or off
Change background app refresh settings
Turn tracking request for downloaded apps on or off
Save information about what data your apps use

Battery usage

Improve battery life
Turn optimised battery charging on or off

Restart

Restart your phone

Update and restoring factory settings

Update your phone
Factory reset your phone
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2025 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)