I have problems sending and receiving emails on my Apple iPad (9th Generation)
If you can't send and receive emails, there may be several causes of the problem.
Press Settings.
Press Mail.
Press Accounts.
Press Add Account.
Press Other.
If the name of your email provider is on the list, press this instead.
Press Add Mail Account.
Press Name and key in the required sender name.
Press Email and key in your email address.
Press Password and key in the password for your email account.
Press Description and key in the required name.
Press Next.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.
Press POP.
Press Host Name and key in the name of your email provider's incoming server.
Press Username and key in the username for your email account.
Press Host Name and key in the name of your email provider's outgoing server.
Press Username and key in the username for your email account.
Press Password and key in the password for your email account.
Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
Press the name of the email account you've just set up.
Press SMTP.
Press the field below 'PRIMARY SERVER'.
Press the indicator next to 'Use SSL' to turn off the function.
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 25.
Press Done.
Press arrow left.
Press Advanced.
Press the indicator next to 'Use SSL' to turn off the function.
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 110.
Press arrow left.
Press Done.
Press Fetch New Data.
Press the indicator next to 'Push' to turn the function on or off.
If you turn off the function, press the required setting.
Press the required email account and follow the instructions on the screen to select settings for the specific account.
Press the Home key to return to the home screen.
Contact your email provider for the correct settings for the incoming or outgoing server.
Press Settings.
Press Mail.
Press Accounts.
Press Add Account.
Press Other.
If the name of your email provider is on the list, press this instead.
Press Add Mail Account.
Press Name and key in the required sender name.
Press Email and key in your email address.
Press Password and key in the password for your email account.
Press Description and key in the required name.
Press Next.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.
Press IMAP.
Press Host Name and key in the name of your email provider's incoming server.
Press Username and key in the username for your email account.
Press Host Name and key in the name of your email provider's outgoing server.
Press Username and key in the username for your email account.
Press Password and key in the password for your email account.
Press Next.
Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
Press the name of the email account you've just set up.
Press Account.
Press SMTP.
Press the field below 'PRIMARY SERVER'.
Press the indicator next to 'Use SSL' to turn off the function.
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 25.
Press Done.
Press arrow left.
Press Advanced.
Press the indicator next to 'Use SSL' to turn off the function.
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 143.
Press arrow left.
Press Done.
Press arrow left.
Press Fetch New Data.
Press the indicator next to 'Push' to turn the function on or off.
If you turn off the function, press the required setting.
Press the required email account and follow the instructions on the screen to select settings for the specific account.
Press the Home key to return to the home screen.
