O2 Travel is the roaming Bolt On that helps you stay connected at no extra cost if you’re travelling outside of our Europe Zone. Pay Monthly customers can enjoy unlimited data, texts and minutes in 75 destinations (such as the USA and Australia) for a fixed price of £7 a day. Pay As You Go customers, meanwhile, get 100MB of data in five territories for just £1.99 per day.
So, even if you’re planning on travelling thousands of miles away, you can stay in touch with loved ones back home.
How does O2 Travel work?
O2 Travel gives you a separate allowance of data, minutes and texts to use while you're away. Your standard UK tariff allowances won't be affected. You’re only charged on the days you use the Bolt On too. And it won't be triggered by receiving calls or texts either.
The Bolt On is free to sign up for.
For Pay Monthly customers, you can use O2 Travel if you're travelling to destinations in our roaming Zones 1 and 2 (see below). Already have the O2 Travel Inclusive Zone Bolt On, but are travelling to Zone 2? You can use O2 Travel Zone 2. Once added, you get all the data you need – plus unlimited minutes and texts until you’re back in the UK – for a fixed rate of £7 per day.
What countries are included – Pay Monthly?
The O2 Travel Bolt On covers the 75 countries in Zones 1 and 2:
Albania, Anguilla, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Bermuda, Botswana, Brazil, British Virgin Islands, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Paraguay, Peru, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Trinidad and Tobago, Turkey, Turks & Caicos, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Yemen, Zambia.
The daily charge applies from midnight to midnight (local time – based on the capital city of the country you're in).
What countries are included – Pay As You Go?
Pay As You Go customers can use O2 Travel in five territories: Guernsey, the Isle of Man, Jersey, Monaco and Switzerland.
Your daily rate automatically ends at midnight UK time – or if you reach your data limit.
How do I activate O2 Travel?
Alternatively, you can add the O2 Travel Zone 2 Bolt On if you already have the O2 Travel Inclusive Zone Bolt On – but are visiting Zone 2.
Pay As You Go customers can activate O2 Travel by texting TRAVELON to 21300. It can take up to 24hrs to be applied to your account.
How do I know if O2 Travel is activated?
You can check to see if O2 Travel is activated by signing into My O2 before you set off. It can be found via your Account screen and by clicking View your Bolt Ons.
What does O2 Travel not include?
Premium rate numbers, MMS and non-standard texts are not included in the daily £7 charge and will be billed at standard roaming rates.
What if I don’t want O2 Travel?
If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country.
How do I cancel O2 Travel?
If you're signed up for O2 Travel, but feel it isn't right for your needs abroad, you can opt out at any time by texting:
NOTRAVEL to 23336 (Pay Monthly)
TRAVELOFF to 21300 (Pay As You Go)
You can also remove it via My O2.
O2 Travel Bolt on FAQs
Our O2 Travel Inclusive Zone Bolt On is available to customers on Pay Monthly Volt and Plus Plans. It gives you unlimited data, texts and minutes in 27 destinations outside our Europe Zone – including Australia, Canada, Mexico, New Zealand the USA.
If you’re going outside of those 27 locations, you won’t be covered by the Inclusive Zone. That’s where the O2 Travel Bolt On comes in – covering 75 countries in Zones 1 and 2 for Pay Monthly customers.
Pay As You Go has a different version of O2 Travel – which includes Guernsey, the Isle of Man, Jersey, Monaco and Switzerland. For a daily rate of £1.99, you’ll get 100MB of data to help you stay connected.
To opt in, log into My O2 and go to Bolt Ons or text TRAVELON to 21300. It can take up to 24 hours to activate. Find out more about travelling abroad on Pay As You Go.
It costs nothing to add the O2 Travel Bolt On. You’ll only be charged when you start using data, making calls or sending texts when you’re travelling. It’s a fixed, flat rate of £7 each day for Pay Monthly customers and £1.99 for Pay As You Go customers.
If you're an O2 Travel customer and have used your device in an O2 Travel destination, you'll only be charged the daily rate of that destination for the days you've chosen to use the service. You can find details of how O2 Travel works above.
We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. This doesn't happen often, and it's more common in the case of calls made from countries with smaller networks.
With My O2, you can manage your account and bills online. You can check your usage abroad at any time, without waiting for your next bill.
With O2 Travel, you get unlimited minutes and texts – but this does not include any calls or texts to premium rate numbers. Nor is MMS included. There’s no fixed data allowance – but we do limit the service to 2Mbps to help manage traffic. For more information, view our O2 Travel terms and conditions.
Are you travelling to a country not covered by our Europe Zone, O2 Travel Inclusive Zone or O2 Travel? You’ll be charged our standard rates for using your phone abroad. You can check how much it will cost to use your phone in the destination you’re going to.
