Grab Xbox Game Pass Ultimate, gather the squad and get stuck into the hottest new games right from release day. There are hundreds to choose from on console, PC and in the cloud – think legendary franchises, nostalgic favourites, open-world sandboxes and battles of survival. Get your favourite series with EA Play, and experience premium member benefits like discounts on games, free perks and more. Play everywhere using the devices you already have and join an Xbox community of millions.

Game Pass members enjoy access to hundreds of the hottest games until either the membership is cancelled or expires. The number of games and features available varies over time, by region, platform and Game Pass plan. For an up-to-date list, check out the Game Pass catalogue

If you’re joining O2 or upgrading, you can choose Xbox Game Pass Ultimate as a paid Extra when completing your order online, in store or over the phone. If you’re already with O2 and you aren’t ready to upgrade yet, you can add Xbox Game Pass Ultimate as a paid Extra to your monthly bill – just  call us on 202 from your O2 mobile and we’ll add it for you. Or you can add Xbox Game Pass Ultimate in My O2 by going to the ‘Extras’ section. 

When you sign up for Xbox Game Pass, we’ll send you a link to activate it. As soon as you’ve done that, we’ll add the £1 monthly discount to your airtime plan. If you add it part-way through a billing month, both the monthly cost of your Xbox Game Pass Extra the £1 discount will be added on a pro-rata basis. We’ll give you £1 off your bill each month for as long as you keep the paid Xbox Game Pass Ultimate Extra.

Contact O2 customer services if you're experiencing issues with billing via O2 or with redeeming the Xbox Game Pass Ultimate Extra.

If you have questions about the Xbox service, contact Xbox.  

Yes – but you’ll need to cancel your existing Xbox Game Pass Ultimate subscription with Microsoft to avoid being billed twice.

If you choose Xbox Game Pass Ultimate, you’ll need to commit for a minimum of six months. We’ll deduct £1 a month from your bill while you’ve got this Extra.

Absolutely. Step into the UK's ultimate gaming destination at The O2, London, where Gamepad is packed with some of the best the gaming world has to offer. Head up to The Playground and take your pick from several gaming pods powered by Xbox Series X.

If streaming’s your thing, The Stage is where you’ll want to be. A dedicated studio loaded with top-tier tech, built for gaming talent looking to take their livestreams to the next level. Want a more private setup? The Cave is an exclusive gaming lounge that’s yours to take over for free as an O2 Priority member – book just for you and your crew, no distractions. And with Virgin Media’s giant, lightning-fast broadband hub powering it all, you’ll never miss a moment of the action.

All-time favourites, at the push of a button. While games vary, you could get access to games on console or PC including Call of Duty, EA Sports FC, Forza racing, Halo, Minecraft, UFC, F1, Star Wars, Assassin's Creed, Football Manager and much more.

Yes, it does. With cloud gaming, you can stream games directly on your phone using the Xbox app on Android and iOS, or through a supported web browser. No console is needed – just a compatible device and a stable internet connection.

Switch between your phone, tablet, PC, smart TV, or even select VR headsets. Play with a controller or touch controls on supported games – no downloads required.

When you upgrade, your existing Xbox Game Pass (including Xbox Live Gold membership) automatically converts to Xbox Game Pass Ultimate. The remaining time on your current subscription is applied at a conversion rate, giving you access to all Ultimate benefits without waiting for your current membership to expire.

Yes, you can. If you set your Series X/S or Xbox One console as your home Xbox, anyone who signs in on that console can use your Game Pass Ultimate subscription. However, cloud gaming and PC access are linked to the primary account.

Game Pass Ultimate FAQs
EA Play with Game Pass FAQ
Cloud Gaming with Game Pass FAQ