Creating a connected customer experience

A new shopping experience for customers and employees

Enhancing online and in-store experiences

With more ways for consumers to buy than ever before, retailers are focusing on creating a connected customer experience online, and making their physical stores destinations people want to go and employees want to work.

We’ll help you enhance your customer experience and make a sustainable return for your business.

Get in touch

Call us at

0800 955 5590

Make an online enquiry

Enhancing your customers’ experience

We’re helping many key retailers to deliver better consumer experiences.

Engage and delight customers

Create a 5G-ready foundation for new digital and interactive in-store services that will delight customers and change how they engage with your brand, products and services.

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Enhance loyalty and avoid lost sales

With O2 Wifi in store, you can enhance customer loyalty and avoid lost sales with the best connectivity infrastructure for your people and customers.

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Turn heads and stand out

Use Spotsign digital signage to attract more customers into your store. Capture their interest with targeted messaging and encourage more cross-selling opportunities.

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Boost collaboration at work

Help your people work together across sites with freedom and autonomy.

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Attract and retain the best people

Find and keep the best people for your business, by offering perks like O2 Open, discounts on O2 plans and exclusive access to events, with Priority.

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Predict and meet demand

Use predictive, data-driven technologies to get your staff scheduling done fairly and effectively.

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See what our customers say

McDonald’s Restaurants

Customers can enjoy a free, reliable and secure public wifi service along with their meal.

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Debenhams

Fast, easy wifi is fuelling footfall, encouraging customer loyalty and creating new opportunities.

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Boden

We’re working to help the clothing retailer to keep its people connected across global sites.

Find out how

John Lewis

See how John Lewis has adopted O2 Open to reward its partners with big discounts on O2 plans and exclusive access to events, with Priority.

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Experiential retail

Using digital solutions within and beyond the four walls of your store to attract, engage and understand customers.

Get in touch

We’re here to help your business.

10+ employees, Enterprise and Public Sector

0800 955 5590

Make an online enquiry

A little bit more info

Read how retailers are embracing the shift towards digital transformation.

Download our O2 Gateway Retail and Leisure product sheet here

Read how Waitrose are embracing the future of shopping.

Read our Waitrose Case study here

Watch the video to find out how 4G can help you connect and deliver a great consumer experience.

You can view the video here

Looking for more?

Understand customer behaviour

Use our insights services to plan for the future, based on footfall analysis and customer behaviour.

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Why O2?

We aim to match your ambitions – so as you change, we change with you.

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O2 Wifi

We know what makes a great wifi service. And we know how to deliver it for the retail and leisure industry.

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