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National Databank | Free Mobile Data, Minutes & Calls
Data is essential to everyday life — from banking and job hunting to simply staying in touch. But many people in the UK are struggling to stay connected and access these vital services.
We co-founded the National Databank with the UK’s leading digital inclusion charity, Good Things Foundation. The National Databank provides free mobile data, texts and minutes to those living in data poverty. It’s like a foodbank, but for mobile data.
Drop by and see us and ask for the National Databank in any of our O2 stores.
We're committed to connecting one million digitally excluded people by the end of 2025.
1. Visit any O2 store
and get an O2 SIM
3. Look out for
monthly top-up
texts
4. Use the 16-digit
code in your text to
top up your SIM
O2 stores are National Databank hubs
We’re helping more people in need to access free mobile data by turning all our O2 stores into National Databank hubs. That means all of them offer free data to those in need.
- Find your nearest O2 store
London
O2 Shop Harrow O2 Shop London - Kensington High St O2 Shop Brent Cross O2 Shop London - Woolwich O2 Shop Kingston Upon Thames O2 Shop London - Ealing O2 Shop London - Islington O2 Shop London - Tottenham Hale O2 Shop London - Wood Green O2 Shop Uxbridge O2 Shop London - 351 Oxford Street O2 Shop London - O2 At The O2 O2 Shop Hounslow O2 Shop London - Lewisham O2 Shop Sutton O2 Shop London - Hammersmith O2 Shop London - The Strand O2 Shop London - Walthamstow O2 Shop London - Stratford Centre O2 Shop Croydon O2 Shop Richmond Upon Thames O2 Shop London - Westfield White City O2 Shop Edgware O2 Shop London - Colliers Wood O2 Shop Bromley O2 Shop Romford O2 Shop London - 120 Oxford Street O2 Shop Bexleyheath O2 Shop London - Brixton O2 Shop Enfield O2 Shop London - Fulham Broadway O2 Shop Ilford O2 Shop London - Wandsworth O2 Shop London - Kings Road O2 Shop London - Stratford Westfield O2 Shop London - Eltham O2 Shop London - Tottenham Court Road North East
O2 Shop Newcastle O2 Shop Teesside - Teesside Retail Park O2 Shop Middlesbrough O2 Shop South Shields O2 Shop Sunderland O2 Shop Cramlington O2 Shop Darlington O2 Shop Seaham O2 Shop Sunderland O2 Shop Cramlington O2 Shop Durham O2 Shop Bishop Auckland O2 Shop Gateshead - Metro Centre O2 Shop Washington North West
O2 Shop Carlisle O2 Shop Wigan O2 Shop Thornton Cleveleys O2 Shop Chester - Eastgate O2 Shop Preston O2 Shop Bury O2 Shop Middleton O2 Shop Liverpool - New Mersey O2 Shop Blackpool O2 Shop Trafford Centre O2 Shop Leigh O2 Shop Wilmslow O2 Shop Bolton - Market Street O2 Shop Chorley O2 Shop Preston - Deepdale Shopping Park O2 Shop Aintree O2 Shop Stockport O2 Shop Ashton Under Lyne O2 Shop Warrington O2 Shop Northwich O2 Shop Blackburn O2 Shop Kendal O2 Shop Birkenhead O2 Shop Macclesfield O2 Shop Lancaster O2 Shop Burnley O2 Shop St Helens O2 Shop Liverpool - Shopping Park O2 Shop Oldham O2 Shop Rochdale O2 Shop Widnes O2 Shop Ellesmere Port - Coliseum O2 Shop Workington O2 Shop Bolton - Middlebrook O2 Shop Crewe O2 Shop Ormskirk O2 Shop Manchester O2 Shop Penrith O2 Shop Liverpool - Liverpool One O2 Shop Southport East Midlands
O2 Shop Boston O2 Shop Mansfield O2 Shop Burton Upon Trent O2 Shop Market Harborough O2 Shop Chesterfield O2 Shop Newark On Trent O2 Shop Derby O2 Shop Northampton O2 Shop Grantham O2 Shop Nottingham O2 Shop Kettering O2 Shop Skegness O2 Shop Leicester - Beaumont O2 Shop Stamford O2 Shop Leicester - Highcross O2 Shop Weston Favell O2 Shop Lincoln O2 Shop Worksop O2 Shop Loughborough West Midlands
O2 Shop Birmingham - New Street O2 Shop Rugby O2 Shop Birmingham - The Fort O2 Shop Solihull O2 Shop Coventry - Arena Shopping Park O2 Shop Stafford O2 Shop Coventry - The Precinct O2 Shop Telford O2 Shop Dudley - Merry Hill O2 Shop Walsall O2 Shop Hanley O2 Shop West Bromwich O2 Shop Leamington Spa O2 Shop Wolverhampton O2 Shop Lichfield O2 Shop Hereford O2 Shop Nuneaton O2 Shop Worcester O2 Shop Redditch South East
O2 Shop Aylesbury O2 Shop Eastbourne O2 Shop Horsham O2 Shop Staines O2 Shop Aylesbury O2 Shop Eastbourne O2 Shop Horsham O2 Shop Staines O2 Shop Banbury O2 Shop Eastleigh O2 Shop Isle of Wight O2 Shop Thanet - Westwood Cross O2 Shop Basingstoke O2 Shop Epsom O2 Shop Maidenhead O2 Shop Tunbridge Wells O2 Shop Bluewater O2 Shop Fareham O2 Shop Maidstone O2 Shop Waterlooville O2 Shop Bracknell O2 Shop Farnborough O2 Shop Milton Keynes O2 Shop Winchester O2 Shop Brighton O2 Shop Folkestone O2 Shop Oxford O2 Shop Windsor O2 Shop Camberley O2 Shop Guildford O2 Shop Portsmouth O2 Shop Woking O2 Shop Canterbury O2 Shop Hastings O2 Shop Reading O2 Shop Worthing O2 Shop Chatham O2 Shop Havant O2 Shop Redhill O2 Shop Chichester O2 Shop Haywards Heath O2 Shop Sittingbourne O2 Shop Crawley O2 Shop Hempstead Valley O2 Shop Slough East of England
O2 Shop Basildon O2 Shop Hemel Hempstead O2 Shop Peterborough O2 Shop Bedford O2 Shop Huntingdon O2 Shop Southend O2 Shop Bishops Stortford O2 Shop Ipswich O2 Shop St Albans O2 Shop Bury St Edmunds O2 Shop Kings Lynn O2 Shop Stevenage O2 Shop Cambridge O2 Shop Lakeside O2 Shop Watford O2 Shop Chelmsford O2 Shop Luton O2 Shop Welwyn Garden City O2 Shop Colchester O2 Shop Newmarket O2 Shop Wisbech O2 Shop Harlow O2 Shop Norwich South West
O2 Shop Barnstaple O2 Shop Cribbs Causeway O2 Shop Swindon O2 Shop Bath O2 Shop Exeter O2 Shop Taunton O2 Shop Bournemouth O2 Shop Gloucester O2 Shop Torquay O2 Shop Bristol O2 Shop Newton Abbot O2 Shop Trowbridge O2 Shop Cheltenham O2 Shop Penzance O2 Shop Truro O2 Shop Chippenham O2 Shop Plymouth O2 Shop Weston Super Mare O2 Shop Christchurch O2 Shop Poole O2 Shop Weymouth O2 Shop Cirencester O2 Shop Salisbury O2 Shop Yeovil Yorkshire and the humber
O2 Shop Barnsley O2 Shop Hull O2 Shop Scunthorpe O2 Shop Bradford O2 Shop Keighley O2 Shop Selby O2 Shop Bridlington O2 Shop Leeds - Crossgates O2 Shop Sheffield - Crystal Peaks O2 Shop Doncaster O2 Shop Leeds - Trinity O2 Shop Sheffield - Fargate O2 Shop Grimsby O2 Shop Leeds - White Rose Centre O2 Shop Skipton O2 Shop Halifax O2 Shop Meadowhall O2 Shop Wakefield O2 Shop Harrogate O2 Shop Northallerton O2 Shop York O2 Shop Huddersfield O2 Shop Scarborough Wales
O2 Shop Bangor - Gwynedd O2 Shop Newport O2 Shop Cardiff O2 Shop Rhyl O2 Shop Chester - Broughton Shopping Pk O2 Shop Swansea O2 Shop Cwmbran O2 Shop Wrexham - Eagles Meadow O2 Shop Llandudno O2 Shop Wrexham - Hope Street Scotland
O2 Shop Aberdeen - Bon Accord O2 Shop Edinburgh - Cameron Toll O2 Shop Hamilton O2 Shop Aberdeen - Union Square O2 Shop Edinburgh - St James O2 Shop Inverness O2 Shop Ayr O2 Shop Edinburgh - The Gyle O2 Shop Kilmarnock O2 Shop Braehead O2 Shop Elgin O2 Shop Livingston O2 Shop Clydebank O2 Shop Falkirk O2 Shop Perth O2 Shop Dumfries O2 Shop Fort Kinnaird O2 Shop Silverburn O2 Shop Dundee O2 Shop Glasgow - Buchanan Street O2 Shop Stirling O2 Shop Dunfermline O2 Shop Glasgow - Glasgow Fort O2 Shop East Kilbride O2 Shop Glenrothes Northern Ireland
O2 Shop Antrim O2 Shop Coleraine O2 Shop Magherafelt O2 Shop Armagh O2 Shop Cookstown O2 Shop Newry O2 Shop Ballymena O2 Shop Craigavon O2 Shop Newtownabbey O2 Shop Bangor - Bloomfield Centre - NI O2 Shop Downpatrick O2 Shop Newtownards O2 Shop Belfast - Castle Lane O2 Shop Enniskillen O2 Shop Omagh O2 Shop Belfast - Castlecourt O2 Shop Limavady O2 Shop Portadown O2 Shop Belfast - Forestside O2 Shop Lisburn O2 Shop Strabane O2 Shop Belfast - Kennedy Centre O2 Shop Londonderry - Foyleside
203,497 people have already been connected by O2 through the National Databank.
Lewis (Aberdeen, Scotland)
“I have really benefited from receiving the data as it has meant I can keep in touch with friends and family and apply for jobs. Having a phone number to put on my CV for potential employers to contact me is important. It also feels good knowing I can call potential employers back if I miss a call”.
Janagie (London, England)
"I’m learning so much and enjoying every moment. I can now do things online that I never thought I could. After receiving the O2 data, I'm now able to access my billing app, download other helpful apps, and manage my money online. It has been a huge help in keeping track of my expenses, staying in control of my finances, and ensuring I’m always connected.”
By being with O2, you’re helping the National Databank provide a lifeline to those facing data poverty. Thank you for being with us, and for all those you’re helping support.
- National Databank - Sim Card - Terms & Conditions ("Terms")
These Terms and Conditions (“Terms”) govern this National Databank SIM Card Voucher (“Voucher”) offer. Participation and redemption instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.
- Eligibility
To receive support via the national databank with a SIM card or voucher, you must fall into the following eligibility criteria:
- 18+ years old
- From a low income household
You must also qualify in at least one of the following statements:
- Have no access or insufficient access to the internet at home
- Have no or insufficient access to the internet when away from the home
- Cannot afford their existing monthly contract or top up
- Participation
-
This is subject to availability whilst stock lasts.
-
When a SIM card is issued by a databank, the user will receive a text within 48 hours which will include instructions and a 16-digit voucher code to top up the SIM with a £15 voucher which provides 25GB of data with rollover, 50 international minutes to 42 countries, unlimited minutes and unlimited texts.
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Once a SIM card is issued by a databank, the user will receive monthly texts on the activation anniversary date for up to 12 months. Each text message will provide a new unique 16-digit voucher code which the user will need to use to top up their SIM when calling 4444.
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The national databank offers 1 SIM per person with 12 vouchers within a 12-month period. Multiple vouchers and SIMs redeemed by the same person will be considered void and all such vouchers will be cancelled and phone numbers at risk of being disconnected.
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All eligible users will receive at least 25GB of free data
-
Employees, contractors or anyone professionally connected to Virgin Media or O2, are excluded from this promotion.
-
- Availability
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SIMs and Vouchers will be available at all O2 stores and across community organizations https://www.goodthingsfoundation.org/find-support/map.
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All eligible users will receive at least 25GB of free data
-
All SIMs and Vouchers are subject to availability, whilst stocks last.
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- How to activate
The SIM and/voucher is issued via the National Databank platform.
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If the number submitted via the national databank is an O2 Pay As You Go number, and a voucher is available, a unique voucher code will be sent to the number submitted via SMS.
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If the number submitted via the national databank is not an O2 Pay As You Go SIM, the voucher will not be applied. Users can access a new databank SIM via a local databank to access a free data from the initiative.
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When issued a new databank SIM and receiving the 16-digit voucher code via text message, the user can follow these steps to top up their phone with data. They can follow this process every time they receive a 16-digit voucher on their top up anniversary date.
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Dial 4444
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Then select option 1 to top up your phone.
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Then select option 2 to top up with a voucher and then wait for the advertisement to finish.
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Enter the 16-digit voucher number you received in your text message.
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Once the automated service confirms your top up, you can hang up.
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You should receive a confirmation text that your top up was successful
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- Other important terms
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Cash or credit alternatives will not be offered.
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In the event of fraud, abuse, and/or an error affecting the proper operation of this promotion, O2 reserves the right to end or suspend the promotion or amend these terms & conditions.
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If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government or government body, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
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O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice.
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The promoter of this promotion is Telefónica O2 UK Limited, 500 Brook Drive, Reading, United Kingdom, RG2 6UU (“O2”).
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