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Insurance and finance

Terms & conditions

Our O2 number has changed to 0344 8090202 free from an O2 mobile, or charged at your local standard rate from a landline. If you choose to dial any 0844 numbers listed in any O2 Mobile or O2 Tablet Insurance terms and conditions below, calls will be charged at 7 pence per minute plus your phone company's access charge.

Insurance Product Information Documents

  • O2 Insure Damage Cover Insurance Product Information Document (IPID)

  • O2 Insure Full Cover Insurance Product Information Document (IPID)

  • O2 Insure - Ultimate Cover Insurance Product Information Document (IPID)

Our insurance services

  • Our mobile phone and connected device insurance services

O2 Insure for handsets and smartwatches

  • O2 Insure Damage Cover from 24 July 2023

  • O2 Insure Full Cover from 24 July 2023

  • O2 Insure - Ultimate Cover from 27 June 2024 (handsets only)

O2 Insure for tablets and laptops

  • O2 Insure Damage Cover for tablets and laptops from 24 July 2023

  • O2 Insure Full Cover for tablets and laptops from 24 July 2023

Older terms and conditions

  • Terms and conditions for older policies can be found here

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In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

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