The Challenge
Saint-Gobain design, create and sell construction materials for homes and businesses. They have a diverse organisation with a wide variety of different technical and commercial requirements, and wanted a partner to work with them to optimise their services as they change and grow.
The Solution
O2 has been able to support a wide range of platforms to help Saint-Gobain to achieve its goal of simplifying the management of its communications estate and auditing and rationalising its fixed services estate. All backed by a focus on delivery, technical support and customer service and underpinned by a tiered commercial model specifically designed to accommodate a diverse user base.
"On a professional level, O2 is my supplier benchmark (particularly the account team) that I reference to all my suppliers." Saint-Gobain.
Results
- Simplified supplier management.
- Commercial flexibility.
- Savings of 33% across all services and consolidated suppliers.
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