World’s most digital water company

Northumbrian Water Group needed a technology partner to help transform its infrastructure and working methods to improve efficiencies and develop new, improved ways of working and communicating.

Deep partnership

NWG needed a partner that could take the company’s vision and run with it across all aspects of the business. So far, O2 Gateway’s unified approach to fixed phone lines, mobile network and Wifi has been joined by cloud services Internet of Things (IoT). The adoption of AI and machine learning enables NWG to detect and even predict leaks before they happen enabling them to run proactively. 

Keeping customers happy

“We were looking for a partner that has the same feeling of being innovative, that’s at the heart of a community, and really cares about its customers. We think we’ve found that in O2.” Nigel Watson, Group Director of Information Services, NWG