How do I view and print my bill online from a desktop computer?

Your invoices and current transactions are all in one place, whenever you need them. You can also view, print or download an invoice. Or even schedule a summary bill to be sent straight to your inbox, every time it’s produced. Please note: VAT invoices can almost always be found at Account level. However, if the partial invoice column has a tick, go up a level in your account structure to view a VAT invoice.

To view an invoice:

• Log in and go to Bill Analyser
• Choose the account level from the account hierarchy list
• Click ‘View Invoices’, or you can click ‘Invoicing’ then ‘View Invoices’
• Click the desired invoice
• The invoice details will now be displayed.

To download your latest invoice:

• Log in and go to Bill Analyser
• Choose the account level from the account hierarchy list
• Click the download icon (cloud) to generate the invoice
• To immediately view the invoice, click ‘Invoice Ready’ when the pop-up message appears
• To save it, click the download icon in your PDF viewer.

Note: You can also view the invoice later by clicking the notifications icon (bell) and selecting the desired invoice.

To email an invoice:

• Select the invoice you want to send by email
• Click the download icon (cloud) and select the type of invoice
• Select ‘Email options’ – your email address will be pre-populated, but you can remove it or add other email addresses
• To save it, click the download icon in your PDF viewer.