If your device has connected automatically with 4G or 5G and you’ve got enough data, you’ll be able to use your phone in the stations and tunnels we cover.

If your device hasn’t connected automatically or you want it to connect quicker, you can try and connect manually.

iOS devices
Go to Settings – WiFi – and tap on ‘WiFi Extra’.

Android Devices
Go to Settings – Connections – WiFi – and tap on ‘WiFi Extra’.
This may vary slightly depending on the device you’re using.

If your device still isn’t connecting to WiFi Extra, it may be incompatible.

If your device can’t connect to WiFi Extra, you can use Virgin Media WiFi instead.

• In your device WiFi settings, choose ‘Virgin Media WiFi’.

• Select O2 from the pop up.

• Enter your O2 mobile number.

• You’ll see an O2 splash page – this means you’re connected.

After you’ve connected to Virgin Media WiFi once, your device will automatically connect in future.

It’s available in ticket halls, platforms, on escalators and across some tunnels.

When you enter one of the Underground stations with coverage, simply enable mobile data in your device settings to get connected.

We’re constantly expanding our network across the London Underground for uninterrupted connectivity throughout stations and in between.

You can already benefit from this in certain areas:

• Central Line: From Shepherd’s Bush to Bank.

• Northern Line: From Archway to Leicester Square and from Belsize Park to Leicester Square.

• Jubilee Line: From Westminster to Canning Town.

• Piccadilly Line: Leicester Square, Piccadilly Circus, Covent Garden, Russell Square station and the tunnel section between Hyde Park Corner and Russell Square.

• Victoria Line: Tunnel sections between Green Park and Euston.

• Elizabeth Line: All 8 stations on the line that are underground have a 4G mobile signal - Woolwich, Whitechapel, Canary Wharf, Liverpool St, Farringdon, Tottenham Court Rd, Bond St and Paddington. Tunnel sections between Royal Oak portal and Liverpool Street have 5G mobile coverage.

Yes, our 5G network is already in place in multiple stations across the London Underground and we’re adding more.

We’re investing to expand our coverage across the entire London Underground network. Keep an eye on our socials to stay up to date on new station additions.

It lets you stay up to date on your latest messages, access live travel news and stream your favourite playlists – whether you’re commuting to work, meeting up with loved ones or getting in that gym sesh.