Insurance
Whether you lose it, damage it or it gets stolen, nothing is more frustrating than being without your mobile. Which is why we created O2 insure.
Insure your mobile phone
O2 insure offers a great range of handset insurance policies, designed to get you back up and running as quickly and easily as possible.
Unauthorised calls: Please note, in certain circumstances and in relation to approved theft claims only, O2 will reimburse the cost of unauthorised calls up to the value of £3000 for O2 Insure Premier and £1000 for O2 Insure Standard. See the current version of the O2 Pay Monthly Services Agreement for details.
O2 Insure is underwritten by ACE European Group Ltd, registered in England, No. 1112892, 100 Leadenhall Street, London EC3A 3BP. Current insurance policy details and prices correct at time of going to print. May be subject to change. Terms and conditions and exclusions apply to all insurance policies stated above. Please note O2 Insure is only available to O2 customers over the age of 16 and must be purchased within 14 days of purchasing or upgrading to a new phone from O2.
Purchasing O2 Insure:
Buying O2 Insure is easy, as long as you do it within 14 days (28 days for Online customers) of buying a new phone or upgrading through O2 (inclusive of free upgrades). You can get it in the O2 shop when you buy your phone, or by calling O2 Customer Services.
If you’re a Pay Monthly customer, you’ll find the number printed at the top of your bill.
Or you can visit http://www.o2.co.uk/abouto2/contactus or call 0870 241 02 02 (free-of-charge from your O2 mobile).
If you’re a Pay & Go customer, just dial 2427 (free from your O2 Pay & Go Mobile).
