Returns and repairs

Help and support

Returns and repairs

Got a faulty device or changed your mind? Learn more about our returns and repairs.

Device repairs

Get your device back up and running

Returning your device

How to send your device back to O2

Returning your iOS7 device

If you’ve got a device running iOS7, here’s what you need to know

Can't find what you're looking for?

My O2

Track your usage, check your bills, upgrade and more

Need help with your device?

Take a look at our useful self-help guide

O2 Community

Head to our forum to ask questions and chat with other O2 customers