Our way of saying thanks for being with us

Your O2 and Virgin Media broadband experience gets even better when you become a Priority member.

Access exclusive rewards, experiences and 48-hour ticket presales to thousands of events nationwide.

There's something new every single week, only on Priority. It's easy to join - simply download the Priority app at no extra cost.

Exclusive rewards and experiences

Jump into a world packed with thousands of rewards and experiences - giving you front row seats to life's best moments

Blue Mondays

Thousands of exclusive prize drops, limited-time only rewards and experiences you won't find anywhere else, every single Monday

Priority Tickets

Be the first to attend exclusive gigs and get access to 48-hour ticket presales to events all over the UK through Priority Tickets

Feel like a VIP at O2 venues

Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, leave your coat in our cloakrooms for free and more

Winners’ stories

"We won a trip with the England Rugby Men's team"

Catriona Knight and her plus one won a trip to join the England Rugby Men’s team in Australia. They joined intimate training sessions, meet and greets and attended the England Test matches

Winners’ stories

"We won VIP tickets to the Emily in Paris premiere"

Keely from Essex won VIP tickets to the premiere of Emily in Paris Part 2 in Rome. She said it was a ‘once-in-a-lifetime experience’ and was grateful for a ‘magical couple of days’

Winners’ stories

"We won VIP tickets and a meet and greet with Raye"

Cheryl Gordon won VIP tickets to see Raye and told us ‘I never win anything, so it's definitely a night me and my friend will remember. Thank you O2 for choosing me

Frequently asked questions

Who is eligible for Priority?

Priority is available to all O2 mobile and Virgin Media broadband customers aged 16+.

Is Priority a free service?

Using Priority within your allotted data allowance or on a WIFI network will be free. Any use of Priority outside of this, will incur data charges in-line with the standard network rate.

How do I get Priority?

Download the Priority app through the App store or Google Play store.

Can I benefit from Priority offers anywhere in the UK?

Yes. We have tailored offers and prize draws for you anywhere in the UK, as long as you have phone reception or WiFi.

Are there any restrictions or limitations around Priority rewards?

Sometimes. Due to high demand and the speed of uptake on certain offers, we cannot always guarantee there are enough codes to go around. Specific offers may operate on a first-come, first-serve basis and are subject to availability. Some offers can also be subject to certain eligibility rules, which can be found within the offers themselves.

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Explore O2 offers

Join the UK’s best network for coverage. See our latest deals on phones, tablets, mobile broadband and SIM-only plans.

Jump in

Check Virgin Media deals

Get reliable broadband in every room or your money back, with the UK’s fastest WiFi guarantee – plus all your favourite movies and TV shows.

Let's go

Ready to unlock your exclusive access?

Download the Priority app now and jump into a world of exclusive rewards and experiences, just for being with us.