Help and support
Get help with updating details, managing settings, and keeping your account secure
How to request a suspension and how it works
Closing accounts due to bereavement or terminal illness
Information about changing your information from your name to your address
Learn to manage your mobile broadband account, track usage, and update settings
Steps to register for My O2, manage your account, view bills, and track usage
Help with signing in to My O2, resetting passwords, and resolving login issues
Guidance on transferring ownership, required documents, and processing steps